Aug 09, 2013 I wish to escalate this matter and make a formal complaint to Microsoft I doubt anyone will respond but if they do please advise me of the Customer Services Director's name and email address please. If a phone call or email doesnt resolve the problem, consider writing a complaint letter.
A letter is important. It puts your complaint on record with the company, helps preserve any legal rights you may have in the situation, and lets the company know youre serious about pursuing the complaint. To write a complaint email in pdf, you need to make it clear and concise. Be specific with the problem you are facing to give the recipient a clear image of what you are trying to convey. Be specific with the problem you are facing to give the recipient a clear image of what you are trying to convey.
Writing a letter of complaint can be tricky, but the most important thing to remember is to be direct and tasteful. No one will take your complaint seriously if you are ranting and raving. No one will take your complaint seriously if you are ranting and raving.
Consumer Action offers a sample complaint letter and an email complaint template. You can cut and paste these documents below. (Hint: If you are pasting into a Word document, choose" Paste as Plain Text" to paste text into your document.
Sample Complaint Letter Use the sample complaint letter to draft a complaint letter or email, or download the complaint letter in Word format. You can also copy and paste your complaint into a company's" Contact Us" form.
When sending in a complaint, it's tough to figure out who to contact. Businesses vary greatly, so it's best to just see whose email addresses The customer service email templates we shared today are for very specific situations, but the concepts in them (empathy, sharing information, promises that youll keep, etc) can be applied to just about every support situation you run into.
Dear [Contact Person: On [date, I bought [or had repaired a [name of the product with the serial or model number or service performed. I made this purchase at [location, date, and other important details of the transaction.